Privacy Policy

At The Games Collector (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.thegamescollector.com (the “Site”) and make purchases from us.

By using the Site or purchasing goods from us, you consent to the collection, use, and sharing of your personal information in accordance with this Privacy Policy.

We collect personal information from you when you use our Site, register an account, place an order, or communicate with us. The types of information we collect include:

Personal Identification Information: This includes your name, email address, mailing address, phone number, and payment details.

Order Information: Details of the goods you purchase, including order history and preferences.

Billing and Payment Information: Payment method details and billing addresses.

Shipping Information: Shipping addresses and delivery preferences.

Website Usage Information: Information about how you use our Site, including your IP address, browser type, device information, and browsing activity.

Marketing Preferences: Your preferences regarding receiving marketing communications from us, such as newsletters and promotional offers.

We use the personal information we collect for the following purposes:

To Process and Fulfill Orders: We use your information to process and deliver orders, communicate with you about your orders, and manage returns or refunds.

To Provide Customer Support: We use your information to respond to customer service inquiries, assist with any issues related to your order, and provide support as needed.

To Improve Our Services: We analyse your usage data to improve our website, products, and services, and enhance your shopping experience.

To Communicate with You: We may send you order confirmations, shipping updates, promotional offers, or other marketing communications based on your preferences.

To Comply with Legal Obligations: We may process your personal information to comply with legal obligations, such as tax reporting, fraud prevention, and other regulatory requirements.

We process your personal data under the following legal bases:

Contractual Necessity: To fulfil our contract with you (e.g., processing your order, managing payments, and shipping).

Consent: When you opt-in to receive marketing communications.

Legitimate Interests: To improve our website, products, and services, as well as for fraud prevention and security purposes.

Legal Obligation: To comply with applicable laws, regulations, or legal processes.

We may share your personal information with third parties for the following purposes:

Third-Party Service Providers: We may share your information with trusted third-party companies that help us operate our business, such as payment processors, shipping providers, email marketing services, and customer support platforms. These third parties are required to handle your data in a secure and confidential manner.

Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., in response to a court order or government investigation).

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

As a global business, we may transfer your personal data to countries outside the UK or the European Economic Area (EEA), including to the USA, Canada, Australia, and New Zealand. We take appropriate measures to ensure that your data is protected in accordance with applicable data protection laws, such as using standard contractual clauses or ensuring that our third-party providers comply with relevant privacy regulations.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain certain transaction details for tax or legal compliance reasons.

Access: You can request a copy of the personal data we hold about you.

Correction: You can request that we update or correct your personal data if it is inaccurate or incomplete.

Deletion: You can request that we delete your personal data, subject to certain exceptions.

Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.

Objection: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Withdrawal of Consent: If we rely on consent to process your data, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at info@thegamescollector.com . We will respond to your request as soon as possible and in accordance with applicable law.

We take the security of your personal information seriously. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to improve your experience on our Site, analyse traffic, and deliver personalised content. For more information on how we use cookies and how you can manage your cookie preferences, please see our Cookie Policy on our Site.

Our Site may contain links to third-party websites. These third-party sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or practices of these external websites.

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Effective Date”. Please review this Privacy Policy periodically to stay informed about how we are protecting your personal data.